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Inspiring
August 24, 2021
Question

FBX File Has Choppy Paths In Stager, Is Perfectly Fine in Dimension

  • August 24, 2021
  • 1 reply
  • 317 views

Hello!

 

Several months ago, I had a freelancer create a soda can object for me as an FBX file. For that project, I supplied him with some outlines of letters for the top of the can (converted from text, to avoid font usage). I've been using said soda can object FBX file without issue in Dimension since May. No issues with the smooth rendering of the outlines whatsoever.

 

Because I'm interested in making the move to Stager, since Dimension won't be updated moving forward, I have downloaded the Stager trial. The only thing that I notice that is failing for me when using Stager with my soda can object FBX file, is that the outlines on the top of the can are not smooth upon import/usage/render. I can't say that the FBX file was built incorrectly, as it hasn't let me down at all with Dimension.

 

Being that I do not build FBX models, is there anything I can pass along to my freelancer that will assist him in adjusting the FBX file to accomplish a smooth render? Or, is there anything I can change as a setting in Stager so that it imports the FBX file as well as Dimension still does?

 

Thank you in advance for any help!

 

This topic has been closed for replies.

1 reply

JMathews
Community Manager
Community Manager
August 27, 2021

Is there any chance you can send us the file?  You can email it to Substance3d-bugs@adobe.com.  I'm surprised there's any difference, since we use the same FBX SDK for importing, but we can investigate!

Adobe Principal Product Manager, 3D & Immersive
BerklieAuthor
Inspiring
September 8, 2021

Hi, @JMathews,

 

I'll have my 3D modeler send over an FBX of just the top. I'll then send it to you. Thank you!