Forever stuck on loading anything from the assets

Forum|Forum|4 years ago
July 5, 2021
3 replies
4446 views

As the title suggests I cannot load anything. The loading pop up keeps loading forever. Goes for everything from the assets, simple plane, lights etc.

I can import a custom obj, but can't see it in the viewport.

Using the latest nvidia game ready drivers, and latest Stager version.

Unusable as it is now.

E

EmmaBonJovi

Known Participant

Same.

PC - Loading...90% just sits forever. Never loads. Force Quit now 9x 😞

K

Kristin5CCD

Participant

I just got a brand new computer, and am having this same issue the very first time I opened up Stager. Bummer!!

K

Kristin5CCD

Participant

"spoke" too soon. I found where I can install the Studio driver, and that fixed it!

M

Marley34814350sxyn

Participant

Where can i install the studio driver?

JMathews

Community Manager

Hi Wilbert! This usually happens if the rendering engine isn't able to initialize properly, which is usually just a hardware or driver issue. If you're on an NVIDIA card we recommend the Studio driver, which was released the same day as Stager. If that doesn't work please use the menu Help > Get logs and send your Stager.log file to us at Substance3D-bugs@adobe.com and we can take a look at what's going on!

Adobe Principal Product Manager, 3D & Immersive

W

wilbertv29515756Author

Inspiring

I have send you the logs, the driver didn't make a difference.

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