Substance 3D Stager has GPU rendering for Windows only, on supported NVIDIA cards. If the GPU rendering option is disabled while you are on a supported card, there are two things you can do: Update your video card drivers If you're on a laptop that also includes an integrated card use the NVIDIA control panel application to set Stager to prefer your dedicated GPU instead of the integrated card.

JMathews

Community Manager

Question

GPU rendering not available in Substance 3D Stager

Forum|Forum|4 years ago
June 21, 2021
24 replies
20588 views

Substance 3D Stager has GPU rendering for Windows only, on supported NVIDIA cards.

If the GPU rendering option is disabled while you are on a supported card, there are two things you can do:

Update your video card drivers
If you're on a laptop that also includes an integrated card use the NVIDIA control panel application to set Stager to prefer your dedicated GPU instead of the integrated card.

Issue

This topic has been closed for replies.

S

superfeet

Participating Frequently

Hi,

BiancaBZN

Solved this in the FORUM ...

New Here , Jul 28, 2021 ))))

All this BLAAA BLLAAA BLAAAAAAAA, :::

and you are the only ONE w/ the CORRECT Soulutions...

" Here is the solution, received from Marco and worked for me. Go to Nvidia Control Panel --> Manage 3D Settings --> Program Settings --> ADD Adobe Substance 3D Stager on select a program to customize --> SELECT > High-Performance Nvidia Processor. """

I encl. BIGGER Pic. so folks can see in propper view below ...

ADOBE SUPPORT ONLY ASK FOR THE: LOG FILE and NO Conclussion to solve this - Better you work ON ADOBE and get the 10.000 USD / Monthly...

/// McRoman

Save and OPEN pic. BELOW ::: in some Picture Viewer who can ZOOOOM .... so you can see it clearly ...

PS: My Substance 3D Stager 2024-05-24 :: RENDER in FULL SPEED now w/ the GPU 1650 --- NO ERROR any MORE ...

THX to BiancaBZE ...

G

G_Ryder

Participant

I believe I may have found a "solution" to the issue of the "Render with GPU" option being greyed out on my XPS-15 9350 with GeForce RTX 4060 Laptop card. "Render with GPU" was available after it was available upon first setup but disappeared after an update. I fully wiped the machine several times, updated and rolled back drivers and did all the solutions presented in the forms or in the Substance support documentation.

The solution that has been working consistently for me is to - **In the Design panel** turn Ray-Trace on. Select the Settings drop-down just to the right and turn on "Render with GPU". This seems to be working consistently for me to enable GPU rendering.

AlanGilbertson

Community Expert

Thanks for that update. It's definitely not how things are supposed to work and isn't what happens on my machines, You'll be helping us all if you can make a video of a short Stager session where you demonstrate the problem. (Snipping Tool will be enough. Turn on the mic in Preferences if you want to add commentary.) Send it plus the Stager log file to substance3D-bugs@adobe.com.

If you're not already familiar with the logs, you'll find them in \Users\[username]\AppData\Local\Adobe\Adobe Substance 3D Stager.

G

G_Ryder

Participant

Alan, it only seems to be an issue once, but I have lost a few hairs trying to figure it out. After I follow the steps listed above, the "Render with GPU" option continues to remains available. Next time I update or have to re-install I'll make a screen recording to post and email the logs to the team.

B

bei30854509492b

Participant

我用3060的显卡，也是用不了GPU功能，怎么办呢？

AlanGilbertson

Community Expert

将您的系统更新到最新的 Nvidia Studio 驱动程序，即 536.40。如有必要，请完全卸载驱动程序，重新启动系统，然后全新安装新驱动程序。

O

oyat87969971

Participant

I can not use GPU Rendering although I updated everything including BIOS. Why on earth we can't use GPU rendering while using stager with a high quality laptop just bought for this! No recommended solution resolve the issue.

AMD Ryzen 9 6900HS with Radeon Graphics 3.30 GHz

O

oyat87969971

Participant

Issue solved after 12. reset:)

D

dan-culpep

Participant

Hi JMathews,
I'm having a similar problem even now in 2023. I have a new installed RTX 3090 with fully updated drivers (536.40-Studio), and I'm running Stager 2.1.0. Need to render out some scenes today and can't for some reason..

HALP

Thanks, Dan

AlanGilbertson

Community Expert

Hi Dan,
Need a bit more info. As it happens, my desktop system also has an RTX 3090, running the same studio driver version, and Stager 2.1 is not having any problem with renders (in fact, since the last update, they go at a ridiculous speed). What's your Windows version, CPU, available RAM? And have you reset you Stager preferences?

I

ikatz002

Participant

Quick question @JMathews , why am I only able to use about 60% CPU on a Mac Ultra when rendering? It's bad enough we can't use the GPU at all but what would be the reason why its not firing up on all CPU when I have the max at either 0 or 20?

Thanks,

D

defaultw6ozr7j1onky

Participant

Hello, I am currently having the same experience. I can't GPU render in Stager, but it was possible before. I do not know why.

I've found that when the projects are too big, stagers don't like that at all. My project is around 2GB because I need a lot of materials and I have a lot of individual objects. It is interior of a vehicle.

However, if I take a small project, for example just the seats and doors, or create a small scene, I can render via GPU again.

So the problem is, if projects are too big in the gigabyte range, the Stager no longer renders them with GPU.

Alexandre Becquet

Community Expert

hi @defaultw6ozr7j1onky I can't reed correctly your question, (part of the question are missing) i think something goes wrong! Can you copy/paste correctly or rewrite? It's to understand correctlly you question 😉

jokerjoker9598@gmail.com

Participant

Hello is GPU rendering still not available on OSX today? I am using a MBP with AMD Radeon Pro 5500M but GPU rendering option is not available. Did I miss any setups or it is just not available? I saw the system requirements page and it looks like it should work fine... THX