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jamesh80019762
Participant
Aug 3, 2022 5:38 PM UTC
Answered

Lighting changes every five minutes

When you move or change the light around the shadows go completely wild don't have any consistency. 

when you add a light it not right or croect with the environment

When I rendering image it looks nothing like the preview image 

 

HELP i dont understand 

Running on Mac

 

 

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AEllardCorrect answer
Adobe Employee
Aug 3, 2022 10:41 PM UTC

Hi jamesh80019762! Thanks for letting us know about the issue! Can you email the Stager log file from the scene you're trying to publish to Substance3d-bugs@adobe.com. We are not able to diagnose working files directly on the forum website.

 

Thank you!

Alisha

5 replies

jamesh80019762
Participant
Aug 4, 2022 7:29 AM UTC

Here is a video of what is happning I'm very new to this game is only has a subscription for a few months I have been using 3-D over a couple of years mainly cinema 4D. 

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AEllardCorrect answer
Adobe Employee
Aug 3, 2022 10:41 PM UTC

Hi jamesh80019762! Thanks for letting us know about the issue! Can you email the Stager log file from the scene you're trying to publish to Substance3d-bugs@adobe.com. We are not able to diagnose working files directly on the forum website.

 

Thank you!

Alisha

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jamesh80019762
Participant
Aug 4, 2022 7:30 AM UTC

Hi I've sent over the log and you can also see the video below thanks 

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Ares Hovhannesyan
Community Expert
Community Expert
Aug 3, 2022 5:51 PM UTC

Can you share a video of your bug to understand clearly. Thanks

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jamesh80019762
Participant
Aug 4, 2022 7:29 AM UTC

Video uploaded thanks appreciate any help!

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