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Participating Frequently
Apr 12, 2022 2:10 AM UTC
Question

Object disappears when zooming out

Hey, using M1 pro macbook pro.

 

Never had this issue but i cant zoom out off my object up to a certain point. Its either blocking me from zooming out my object dissappers. 

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3 replies

AlanGilbertson
Community Expert
Community Expert
Apr 13, 2022 9:44 PM UTC

Open the file and reproduce the problem, then close it and send it and the Stager log file to substance3d-bugs@adobe.com. This is the best way to help them zero in on the problem.

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Participating Frequently
Apr 15, 2022 3:26 AM UTC

How do I get the stager log file?

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AlanGilbertson
Community Expert
Community Expert
Apr 15, 2022 8:43 AM UTC

From the Help menu, choose "Get logs..." and a Finder window will open. The most recent one is what you want.

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