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Pixelated texture in Substance 3D stager

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Whenever I placed a graphic (image) on any model in stager & render it, results are pixalated.

I've tried image in high resolution with both jpg & png. but results are same.

As Compared render with same settings in Dimension the results are way good then the stager.

here are the comparison results of rendered model in stager vs dimesnion.

Issue

JMathewsCorrect answer

Community Manager

Hi everyone! A note from the Stager team here. We're aware of the pixelated graphics issue and now that our 2.0 release is out this is the top priority for us to fix. We'll be hoping to share an update soon.

Adobe Principal Product Manager, 3D & Immersive

utkesen

Participating Frequently

It seems like this is still an issue over a year later...
Is there anyone that can recommend a workarund? i think it's essential that this works, at least for me to keep subscribing.

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boyo77

Known Participant

Yes, I stopped using Stager because of this bug. I'm surprised they haven't fixed it by now. I use Dimension and Photoshop for simple graphics but otherwise it's over to another "Non Adobe" 3D app.

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JMathews

Correct answer

Community Manager

Hi everyone! A note from the Stager team here. We're aware of the pixelated graphics issue and now that our 2.0 release is out this is the top priority for us to fix. We'll be hoping to share an update soon.

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Adobe Principal Product Manager, 3D & Immersive

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amcallisterocad

Participant

Seems like this is fixed using the Ray Tracing render option. 👍

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erick234067854yry

Participant

Even with ray tracing option i still have the same problem

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EmmaBonJovi

Known Participant

I posted the latest.... On behalf of my fellow designers and artists, and considering costs, can someone update us all?
@adobe @adobesupport #adobesupport

It would be easiest to utilize the same engine, maybe as Dimension.
Don't force 72 dpi.
Allow rendering to choose/set DPI/quality maybe?
If Dimension is only good for 72 DPI, then it's non-sensical until images on, decals, can be rendered high resolution and clear.

Can we expect a grand update to solve the known issue soon?

-E-

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EmmaBonJovi

Known Participant

opps *Stager (not Dimension) ... then it's not useful until then.
I'm now trying a few other programs to render until then.

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boyo77

Known Participant

Thanks Emma.

Has anyone on this thread managed to try out the new version of Stager yet? I'm wondering if this is fixed now?

Looking at the bug fixes:

https://substance3d.adobe.com/documentation/sg/all-changes-213064920.html

They mention this one

[Memory] Fixed an issue where editing a decal with raytracing on would consume GPU and not release it after the edit.

Not entirely sure if that was the issue.

Might download the trial again and test it when I have time.

Hope springs eternal...

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candymanman

Participating Frequently

Same for me. Makes Substance useless. This is not good, Aobe.

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EmmaBonJovi

Known Participant

VERY VERY Sadly, same for me...

My decal (place image on) pixelated. No matter what I do. I thought maybe "displacement" might be the problem, but it doesn't make sense. Stager simply does NOT render decal/image clearly.

The decal was designed as a vector. I tried illustrator AI - which continues to puzzle me. It's VECTOR.
I blew up the image (vector) nearly 40 inch and 300 DPI - same 😞
I exported as a 300DPI png - same 😞

Truly, truly disappointing and make it unuseable for every application.

Maybe ADOBE is working on it, or maybe they just don't know how to fix it yet???

Most recent version and vector, so unless I'm missing something - I agree with all above ^^^
Take the rendering module from Dimension and utilize the same code inside of Stager.

Or, Blender is open-source. See how they do it... 😉 (wink)

I would be happy to provide whatever you need to investigate, as I am learning as well.

-E-

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candymanman

Participating Frequently

Emma, I posted about this in another thread and I finally figured out what's going on, and why not everyone notices the problem...

If the above doesn't make sense to you, give me a call and I'd be happy to try and help you. I know how frustrating it can be when we cannot get a good render of a decal place on tiny portion of a large surface.

__________
Greg Beck
Printing Specialty Inc.
Home of Candy Cartons
(636) 542-8560
Facebook.com/thecandyboxguy
www.GrowMyListings.com

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XXXX-ME

Participant

No solution yet ??

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Ares Hovhannesyan

Community Expert

Did you try latest updated version of Stager?

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IVAN21935951olbk

Participating Frequently

Yep... still an issue. Useless software with this. Time to cancel the subscription. Looks like another issue they will not fix. Starts to be a few in other adobe software as well. Small issues they simply dont fix. Can live with most of them, but this one is a killer.

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boyo77

Known Participant

Same issue when I tried in Stager. I tried PSD and PNG and I can confirm they are both pixelated. Looks like a bug to me.

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IVAN21935951olbk

Participating Frequently

I have the same issue with any placed decal, jpg, png or .ai. Decals becomes pixelated. In dimensions it looks perfect. It makes substance 3D stager quite unusable for my work. Heading back to dimension for now seems to be only swift solution.

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