Known Participant

Question

Problems changing textures and Undo actions.

Forum|Forum|3 years ago
May 5, 2022
2 replies
983 views

Dear Team of Adobe,

I work with the last Versión od Substance 3d Stager 1.2.0-20220421.r_steam.7132-804036e

When I change a textures, the software uses a lot of time to show the new paremeters of the texture, the previous version runs better. I work with a intel 10980xe 18 cores , 96 gbytes of ram and a RTX3080

Some times when I duplicate o copy a 3d model, for example a Cube, If I undo the action the deleted cube is changed/converted to a folder. How It´s posible?

Thanks in advance.

Lu

Discussion

This topic has been closed for replies.

JMathews

Community Manager

Hey everyone! Thanks for notifying us about the issue. We have a fix in place around duplicating objects disappearing from files when they were saved and reloaded and I think this issue may also be fixed by the same thing. Since undo/redo is operating on the same data, we weren't tracking the unique names properly and it was causing objects to disappear, or in this case not be returned. We plan to have a prerelease build with this fix soon. If you're interested in helping test the fix let me know and I can send you an invite to the Prerelease group.

Adobe Principal Product Manager, 3D & Immersive

L

LugardnerAuthor

Known Participant

Dear JMathews,

I´m interested.

Lu

Ares Hovhannesyan

Community Expert

Can you share a capture of Cube before and after undo? Thanks

L

LugardnerAuthor

Known Participant

Of course,

I detected this problem in two actions. Some times when I copy and paste a 3d object and then, I do Undo.

The second situation, I created a cilinder, then i create a 15 copies of it for example, I use it to create ilumination rear on walls in the left side for example. I do a folder with all the cilinders, then i do a copy and paste of the folder to put the copy in the rigth side of the walls, at the momment all ok, I save the project and close Adobe stager. Then If I open the project created the copy that contains the folder with cilinders appears ramdonly with some cilinders converted in a folders.

If you think it's necessary I can send the adobe stager project.

Thanks.

Lu.

Ares Hovhannesyan

Community Expert

I get similar bugs with undo yesterday in my project. It not return the whole object that have been duplicated. Also after saving the final document , before this happens. I can't revert or reopen the same project with correct object. It has been destructed as after "Undo" I think this is a bug and hope that team will get rid with it.

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