Stager 2.1.0 update is unusable for me.

Question

Ever since updating to 2.1.0, my Stager is unable to open large files. It gets stuck "Loading..." indefinitely. And when I open a smaller file, with just a few Object Meshes in it... I cannot render anything. The button for rendering does not become active. I'm stuck and unable to work since this update was installed. I've tried uninstalling, restarting, etc. etc. and nothing I do is working.

Erik27303813sfpq · Accepted Answer

My appdata folder is empty? I don't know how IT has my machine set up.

Anyhow, I did uninstall the app and reinstalled the previous version. The
app's previous version is working for me. It has its quirks, but it's
usable.

Erik
--
Erik Nanstiel

Marketing & Graphic Design Specialist

Midwest Distribution
(630) 526-4962
erik.n@midwestgoods.com
www.midwestgoods.com
1001 Foster Ave, Bensenville, IL 60106

Cyril Dellenbach · Answer

Hi Erik,

Thanks for the message.

This is a bothering issue. Would you mind sharing your logs? You'll find them under

\Users\YOURUSERNAME\AppData\Local\Adobe\Adobe Substance 3D Stager

This way, I'll have a bit more info on what's happening. Also, have you already tried to rollback for a previous Substance 3D Stager version?

This is obviously not a solve, but it would be interesting to see if the loading problem only shows with 2.1.0

Let me know.

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