Stager recent update performance issues

Question

16" M1 Max, 64GB

I've been struggling through my most recent project. While my files are large 700mb-1.5gb the application now takes roughly 5-10 mins to open these files and depending on how much work i've done 10-15 minutes to save a file.

The application seems pretty stable and I don't really experience many crashes and actual run-time performance is ok. I've put a LOT of time into this suite and really didn't want to have to jump to Keyshot, but at this point the amount of time I spend saving and opening files is a deal breaker.

If this a known issue and or related to the "emulation mode"? As you've stated there currently isn't any plan to provide native support for M1 so I guess I'm left with no choice? Truly unfortunate...

JMathews · Accepted Answer

Hey @kpoehling !

Thanks for reporting your experience with the saving and loading. That is a big file, but those load times seem very unexpectedly long! We'd love to take a look at what's going on. Can you send us your Stager scenes?

You can send files via We Share, Dropbox, Google Drive, One Drive, Adobe Creative Cloud assets or another file sharing service of your choice.

You can send them privately to Substance3D-bugs@adobe.com

kpoehling · Answer

Hey! Unfortunatlely the projects are unrelased concept art and I can't share them. I really wanted this to be the solution for me as I love the workflows and the general navigation. I was super hopeful that these performance issues would subside by upgrading my machine etc. Alas.... hopefully you all get native support at some point and I can revisit.

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