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Participating Frequently
Jul 5, 2021 3:16 PM UTC
Answered

Substance share Credits

With the full take over impelentation i noticed that the new substance source replacement did not carry over my credits. I know i had over 100 credits there. I don't know the specific amound :(. I was stoked to see the new programs having parity and wanted to spend some of those credits trying things out.

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JMathews
JMathewsCorrect answer
Community Manager
Jul 5, 2021 8:36 PM UTC

You can continue to log in with your Substance account to use your credits.  We'll have a way to transfer them to your Adobe account later but for now you'll just need to account swap.  Sorry about that!

Adobe Principal Product Manager, 3D & Immersive

3 replies

Participating Frequently
Jul 6, 2021 1:18 PM UTC

Thank you! That works just fine.

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JMathews
Community Manager
JMathewsCommunity ManagerCorrect answer
Community Manager
Jul 5, 2021 8:36 PM UTC

You can continue to log in with your Substance account to use your credits.  We'll have a way to transfer them to your Adobe account later but for now you'll just need to account swap.  Sorry about that!

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Adobe Principal Product Manager, 3D & Immersive
Participant
Jan 4, 2023 3:41 PM UTC

Hi!

 

I don't seem to be able to login with my substance account anymore, what happened to my assets (477) and credits (1136) ?

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