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Participant
January 14, 2022
Question

The program does not open its own documents

 

 

Hello,
First Dimension stopped working, now Stager stopped working. It does not open its own documents after saving - all of them. Reinstalling the application and the whole CC package does not help. The error keeps popping up and is impossible to work around. A week of work is gone.
Both programs work and function, but after saving and closing they do not open their own files - no matter what they are, even empty ones. This also applies to a newly created document - I open the program, create a new document, save. After opening I am always greeted with the same message..

 

Configuration:

AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz

Windows 10 Home 21H2

32GB

GPU - XFX AMD Radeon R9 390 8GB

Motherboard: B550 AOTUS ELITE F10

 

 

 

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1 reply

Ares Hovhannesyan
Community Expert
Community Expert
January 14, 2022

Please send log file also to email mentioned in note. Thanks

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