The stager viewport is blank and is not working

Question

Hello everyone,

I need your help please, I have just bought Adobe Stager and I tried to work on it but failed.
The viewport is blank, I followed all the steps mentioned in those links
Stager viewport is blank | Substance 3D Stager (adobe.com),
Solved: Blank Viewport - Adobe Community - 12842870, yet it's still not working.

Few days ago, I downloaded the trial version, but since it's not woking, I bought it hoping that it's a bug. The video Card I have is (NVIDIA GeForce RTX 2060), Windows 11 Pro,
I checked for NVIDIA updates, and I got this message (This device is working properly)

So any clue how to solve this problem please?

Thank you so much,
Nada

Ares Hovhannesyan · Accepted Answer

Here is missied link:Stager viewport is blank | Substance 3D Stager (adobe.com)You can report bugs for Adobe Substance 3D Stager by sending an email to substance3d-bugs@adobe.com. This email address is dedicated to receiving bug reports and feedback from users

Ares Hovhannesyan · Answer

Here is some recommendation about drivers. Also please send report on mail that is mention in correct answer. Thx

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