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Participant
February 17, 2022
Answered

Trial version 3D Stager blocked

  • February 17, 2022
  • 2 replies
  • 254 views

Hi, as I open the trial version of 3D stager it seems work. But, as I insert a simple model, like the ones already included in the program (like cube, sphere, etc.), the program stops to work: I can do anything, even close the program. 

Please, can you help me in fixing the issue? Thanks!

This topic has been closed for replies.
Correct answer Ares Hovhannesyan

An issue where trying to close the app on Windows causes the app to hang.  If you continue to experience this please report it to substance3D-bugs@adobe.com

Please contact  substance3D-bugs@adobe.com

2 replies

Participant
February 21, 2022

Dear Ares, thanks for your reply. As you suggested me, I already sent an email to   substance3D-bugs@adobe.com becase I still have the same problem. 

Hope someone will reply me soon, also because im started the trial version and, as the days go on, im not able to use the trial version during thes 30 trial days.

 

Thanks again and best regards.

 

Alberto

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity ExpertCorrect answer
Community Expert
February 17, 2022

An issue where trying to close the app on Windows causes the app to hang.  If you continue to experience this please report it to substance3D-bugs@adobe.com

Please contact  substance3D-bugs@adobe.com