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Cyril249171775rr8
Participant
July 5, 2022
Answered

Unable to insert text. I don't see the scene. Why ?

Hello. I try substance3d. BUT... Unable to insert text. (T) I don't see the scene. Why ?

 

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AEllardCorrect answer
Adobe Employee
July 18, 2022

Hi! Here are some steps that can help you.  https://substance3d.adobe.com/documentation/sg/stager-viewport-is-blank-225969628.html

-Alisha

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4 replies

Adobe Employee
AEllardCorrect answer
Adobe Employee
July 18, 2022

Hi! Here are some steps that can help you.  https://substance3d.adobe.com/documentation/sg/stager-viewport-is-blank-225969628.html

-Alisha

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Cyril249171775rr8Author
Participant
July 7, 2022

I try to clean.

I cancel cache adobe.

I have message when i start software, say my ram 

I have 8go ram on my computer

screen : 

 

Its because this ?

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Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
July 10, 2022

Don't think so. Please report it to substance3D-bugs@adobe.com

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Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
July 5, 2022

Please try to reinstall Stager, Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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