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C
Carlo S.
Inspiring
February 19, 2024
Answered

WHITE BACKGROUND ON A TRANSPARENT PNG

  • February 19, 2024
  • 1 reply
  • 415 views

Can someone tell me why a completely transparent PNG is seen by Stager with a white background?

Thank you!

This topic has been closed for replies.
Correct answer Carlo S.

Hi Cyril, I'm using the PNG as decal. In 2 occasions it appeared with white background. Today afternoon the same image appeared in the right way with transparent background (perfect!). Maybe some kind of mug...

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
February 19, 2024

Hello @Carlo S.,

 

How are you using the .PNG image (as a Decal, as a background, etc.)? Could you share a screenshot? Could you even share the .PNG?

Let me know.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
C
Carlo S.AuthorCorrect answer
Inspiring
February 19, 2024

Hi Cyril, I'm using the PNG as decal. In 2 occasions it appeared with white background. Today afternoon the same image appeared in the right way with transparent background (perfect!). Maybe some kind of mug...

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