WHITE BACKGROUND ON A TRANSPARENT PNG

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Can someone tell me why a completely transparent PNG is seen by Stager with a white background?

Thank you!

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Carlo S.Correct answer

Inspiring

Hi Cyril, I'm using the PNG as decal. In 2 occasions it appeared with white background. Today afternoon the same image appeared in the right way with transparent background (perfect!). Maybe some kind of mug...

Cyril Dellenbach

Community Manager

Hello @Carlo S.,

How are you using the .PNG image (as a Decal, as a background, etc.)? Could you share a screenshot? Could you even share the .PNG?

Let me know.

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Cyril Dellenbach (Micro) | Product Manager | Substance Painter

C

Carlo S.AuthorCorrect answer

Inspiring

Hi Cyril, I'm using the PNG as decal. In 2 occasions it appeared with white background. Today afternoon the same image appeared in the right way with transparent background (perfect!). Maybe some kind of mug...

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