Skip to main content
Known Participant
Oct 1, 2012 3:01 PM UTC
Question

0xc000007 The application was unable to start correctly (0xc000007b). Get this when run RoboHelp 10

I get a RoboHTML.exe - Application Error when I try to start RoboHelp 10 HTML.  It says:

The application was unable to start correctly (0xc000007b).  Click OK to close the application.

I have uninstalled and re-installed RoboHelp 10 several times but it made no difference.

What can I do?

Thanks,

Diane Heald

[Email removed]

    This topic is closed to new replies. Start a new post to keep the conversation going.

    12 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    Aug 12, 2015 1:39 PM UTC

    Going to need a bit more info before anyone can help you. What o/s? What version of RH10? All patched up? Happens all the time or just started happening? Happening on anyone else’s terminal?

    Translate
    Mylenium
    Legend
    Oct 1, 2012 3:10 PM UTC

    We can't help you. We know nothing about your system. This is just a generic Windows crash 5 miliseconds after attempting to launch the app and could be anything. Check your Windows Event Viewer and provide system information.

    Mylenium

    Translate
    Known Participant
    Oct 1, 2012 6:49 PM UTC

    Thanks for your reply.  My system is Windows 7, a Dell XPS 13 ultrabook.  I bought it in May 2012.  It is a 256 GB solid state drive, 4GB memory, 133 MHz, Windows 7, DDR 3.  with an i7-2637M processor.  1.70 - 2.80 GHz.

    Translate
    Jeffrey_A_Wright
    Legend
    Oct 1, 2012 7:25 PM UTC

    Moving this discussion to the Robohelp forum.

    Translate