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Known Participant
October 1, 2012
Question

0xc000007 The application was unable to start correctly (0xc000007b). Get this when run RoboHelp 10

  • October 1, 2012
  • 2 replies
  • 10513 views

I get a RoboHTML.exe - Application Error when I try to start RoboHelp 10 HTML.  It says:

The application was unable to start correctly (0xc000007b).  Click OK to close the application.

I have uninstalled and re-installed RoboHelp 10 several times but it made no difference.

What can I do?

Thanks,

Diane Heald

[Email removed]

    This topic has been closed for replies.

    2 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    August 12, 2015

    Going to need a bit more info before anyone can help you. What o/s? What version of RH10? All patched up? Happens all the time or just started happening? Happening on anyone else’s terminal?

    Mylenium
    Legend
    October 1, 2012

    We can't help you. We know nothing about your system. This is just a generic Windows crash 5 miliseconds after attempting to launch the app and could be anything. Check your Windows Event Viewer and provide system information.

    Mylenium

    Known Participant
    October 1, 2012

    Thanks for your reply.  My system is Windows 7, a Dell XPS 13 ultrabook.  I bought it in May 2012.  It is a 256 GB solid state drive, 4GB memory, 133 MHz, Windows 7, DDR 3.  with an i7-2637M processor.  1.70 - 2.80 GHz.

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    October 1, 2012

    Moving this discussion to the Robohelp forum.