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Inspiring
Mar 25, 2026 12:59 AM UTC
Answered

2026.01 RH - Snippets not being displayed

Is anyone else having issues with snippets in the 2026.01 update?

The first instance of any snippet I add to a topic appears normally, but if I add a second instance of that same snippet anywhere within the topic, it displays as an empty blue box in the topic and is not included at all in the output.

If I add a second instance of a snippet somewhere in a topic before the original one that displayed fine, the new snippet now displays okay, but the one that used to work (but is now further down in the topic than the new one) disappears. 

    Pankhuri SCorrect answer
    Adobe Employee
    Mar 25, 2026 10:46 AM UTC

    Hi Thea, 

    This snippets issue is fixed and will be available in the upcoming RH 2026.03 release. 

     

    Thanks and Regards,

    Pankhuri Saxena

    4 replies

    Pankhuri SCorrect answer
    Adobe Employee
    Mar 25, 2026 10:46 AM UTC

    Hi Thea, 

    This snippets issue is fixed and will be available in the upcoming RH 2026.03 release. 

     

    Thanks and Regards,

    Pankhuri Saxena

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    Peter Grainge
    Community Expert
    Community Expert
    Mar 25, 2026 11:21 AM UTC

    2026.03 has been released and is available.


    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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    Peter Grainge
    Community Expert
    Community Expert
    Mar 25, 2026 9:49 AM UTC

    I have just set up a test and I see the same issue. I have just seen an anticipated update is now available so too late for me to notify Adobe directly.

    Please follow this link to report bugs or request new features. https://tracker.adobe.com. Post the link to your bug report / feature request in this thread and others can vote for it. The more people who do so, the higher it gets prioritised.

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

    Translate
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.