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A
Anonymous
July 11, 2006
Answered

Activation Problems

  • July 11, 2006
  • 5 replies
  • 1215 views
Can anyone confirm if they have been able to activate RoboHelp today?

The thread below suggest that this is becoming a problem. See the update section at the bottom of the post.

http://www.pbase.com/image/63272581.jpg
http://monkeypi.net/?p=61


It seems almost too conspiritorial to be true.
    This topic has been closed for replies.
    Correct answer RoboWizard
    Thanks Andy. I'm happy to foster open and accurate debate on a subject. However, it may just be me, but articles/statements have a lot more weight and credibilty if the source is known. Just my humble opinion.

    Kind Regards
    Craig

    Hi Andy R

    Perhaps it's just me, but I'm failing to see the logic of discussing further the comments made by both Adobe and Madcap. To do so would be (IMHO) too similar to the irritating television newspeople following a speech made by some dignitary. I'm old enough and intelligent enough to have listened and made my own judgements based on what I heard. I don't need the newsperson to reiterate what the dignitary actually said, followed by what s/he may or may not have actually meant.

    Activation server issues, for sure, as this directly affects potential community members.

    Cheers... Rick

    5 replies

    H
    HKabaker
    Inspiring
    July 11, 2006
    Yay, Jason!

    Old-timers in RH forums recognize Jason as a knowledgeable carryover from eHelp and Macromedia.

    Who says Adobe has no RH experts?

    Harvey
    A
    Anonymous
    July 12, 2006
    thanks all..

    glad we are sorted again.
    J
    JEberwein__Adobe_
    Participant
    July 11, 2006
    Hello Everyone,

    Just wanted to let you all know that this issue has been addressed. Users are now able to activate.
    Thanks
    -Jason Eberwein



    CraigCC
    CraigCC
    Inspiring
    July 11, 2006
    Hi Andy,

    As Peter says, Adobe is aware of the problem and addressing the problem. The links you provide are very interesting - do you know who the monkey pi is btw ? or is as it says "An escapee from a government contractor’s test lab". Just not comfortable with all this cloak and dagger stuff.

    Thanks
    Craig
    A
    Anonymous
    July 11, 2006
    Thanks for the re-assurance.

    I don't know the Monkey Pi guy. I just picked up on his site when he posted his slides for UX UA.

    The reason I posted the links was to bring this into the open. I'm keen to foster open and accurate debate on the subject.
    CraigCC
    CraigCC
    Inspiring
    July 11, 2006
    Thanks Andy. I'm happy to foster open and accurate debate on a subject. However, it may just be me, but articles/statements have a lot more weight and credibilty if the source is known. Just my humble opinion.

    Kind Regards
    Craig
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    July 11, 2006
    No, I am going to keep it a big secret!
    :-)
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    July 11, 2006
    Andy

    There is a problem on this and I am one of the casualties, or at least one of my authors is!

    I have taken this up at a senior level with Adobe and I chased the matter just an hour ago.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    A
    Anonymous
    July 11, 2006
    Thanks.

    Can you post any response here. I'd be keen to know the outcome.
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