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June 11, 2013
Question

Activation Server Unavailable when activating Adobe RoboHelp 6

  • June 11, 2013
  • 2 replies
  • 527 views

I am getting an Activation Server Unavailable message when activating Adobe RoboHelp 6 on Windows 7. Phone activation no longer works. Anyone encountered this issue before? Thanks!

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2 replies

Jeff_Coatsworth
Community Expert
Community Expert
June 12, 2013

Call Adobe Support for help – was it ever working on Win7? You may have to use the WinXP virtual machine to run RH6.

June 21, 2013

I had to contact Adobe Support twice via chat. The first representative told me to go on here. The second one gave me an RH6 installer and a serial number different from the one I had. Now able to run RH6 without the prompt to activate.