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Known Participant
August 17, 2020
Question

Adding Company Logo - Frameless Skin RH2020

  • August 17, 2020
  • 15 replies
  • 1206 views

Given my problem with HTML5 layouts (sections not linking to topics), converting project to Frameless.

I feel like an idiot - but I can't seem to add the company logo to the Header (using Oceanic as base).

 

Have Header > Logo selected.

  • In the BACKGROUND section, I have updated the image path to company logo (white png, with transparent background). Image is in content>assets>images.
  • Specified image size (204 px x 82 px)
  • No shading.

 

With Header > logo-box selected, specified the same Image Size. I assume I don't select an image here (although I have tried it both ways)..

 

The company logo simply does not show up in the preview or help.

 

What am I missing? Thx.

 

 

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    15 replies

    Known Participant
    August 17, 2020

    With a caveat ... It only works in the topic pages if the Home Page is active. If you de-activate the home page in output, the logo disappears... even though it is also specified in the topic page setup. Not sure if this is another bug - or just me.

    Known Participant
    August 18, 2020

    And ... about the 6th time I generate it, it seems to work... Sigh. Still can't see the logo in the preview though... 

    Known Participant
    August 17, 2020

    Thanks! Starting to get somewhere (it showed up). Now to figure out sizing etc...

    Inspiring
    August 17, 2020

    I don't believe RoboHelp completely rebuilds/generates skins when you compile. Sometimes, in order for changes to take effect, I have to blow out the /template folder in the target output and then regenerate/recompile the output in order for changes to show up. 

     

    Select....

    Output>Output Presets>Frameless

    Select the elipsis to the right of Frameless.
    Select "Show in Explorer".
    Delete the output folder: /template
    Build/generate your frameless output again.
    Does your logo appear now?

     

    Known Participant
    August 17, 2020

    Thanks - that didn't work for me. Still has the default logo. 

    Inspiring
    August 17, 2020

    I have it working in my project. Here are my settings;

     

    Skins>framelessskinname>Home Page>Top Section>logo>BACKGROUND

     

    Shading: transparent
    Image Path: <mylogoimage>.png
    Image Size (broken H/W selected)
    Width: 83 px
    Height: 65 px