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Known Participant
Aug 17, 2020 4:18 PM UTC
Question

Adding Company Logo - Frameless Skin RH2020

Given my problem with HTML5 layouts (sections not linking to topics), converting project to Frameless.

I feel like an idiot - but I can't seem to add the company logo to the Header (using Oceanic as base).

 

Have Header > Logo selected.

  • In the BACKGROUND section, I have updated the image path to company logo (white png, with transparent background). Image is in content>assets>images.
  • Specified image size (204 px x 82 px)
  • No shading.

 

With Header > logo-box selected, specified the same Image Size. I assume I don't select an image here (although I have tried it both ways)..

 

The company logo simply does not show up in the preview or help.

 

What am I missing? Thx.

 

 

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    16 replies

    Known Participant
    Aug 17, 2020 7:28 PM UTC

    With a caveat ... It only works in the topic pages if the Home Page is active. If you de-activate the home page in output, the logo disappears... even though it is also specified in the topic page setup. Not sure if this is another bug - or just me.

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    Known Participant
    Aug 18, 2020 9:58 PM UTC

    And ... about the 6th time I generate it, it seems to work... Sigh. Still can't see the logo in the preview though... 

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    Known Participant
    Aug 17, 2020 7:16 PM UTC

    Thanks! Starting to get somewhere (it showed up). Now to figure out sizing etc...

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    Inspiring
    Aug 17, 2020 7:01 PM UTC

    I don't believe RoboHelp completely rebuilds/generates skins when you compile. Sometimes, in order for changes to take effect, I have to blow out the /template folder in the target output and then regenerate/recompile the output in order for changes to show up. 

     

    Select....

    Output>Output Presets>Frameless

    Select the elipsis to the right of Frameless.
    Select "Show in Explorer".
    Delete the output folder: /template
    Build/generate your frameless output again.
    Does your logo appear now?

     

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    Known Participant
    Aug 17, 2020 6:48 PM UTC

    Thanks - that didn't work for me. Still has the default logo. 

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    Inspiring
    Aug 17, 2020 6:30 PM UTC

    I have it working in my project. Here are my settings;

     

    Skins>framelessskinname>Home Page>Top Section>logo>BACKGROUND

     

    Shading: transparent
    Image Path: <mylogoimage>.png
    Image Size (broken H/W selected)
    Width: 83 px
    Height: 65 px

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