Skip to main content
Known Participant
Mar 31, 2020 2:26 PM UTC
Question

Adding company logo to Output Skins

I uploaded to my RoboHelp project my company's logo that was created for black/dark background as is in the Skin Header. It is visible in RoboHelp project skin. The Header height is 60 (I understand this cannot be configured). My image is 100 px (width) and 57 px (height) and I entered the logo width as 100 px (i.e. under the Header>Logo>uploaded logo option.

However, when the project is generated and displayed in the browser, it isn't visible (see image: HTML5 output preview in browser). It doesn't matter if the image is a jpeg or png; I tried both.

 

What am I doing wrong?

This topic is closed to new replies. Start a new post to keep the conversation going.

8 replies

Peter Grainge
Community Expert
Community Expert
Apr 6, 2020 6:54 AM UTC

Judy posted a follow up in this thread. See that for how the image size was fixed.

 

Translate
Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Peter Grainge
Community Expert
Community Expert
Apr 1, 2020 8:35 AM UTC

Can you insert some images. Use the photo icon and paste the image in the dialog that displays. You have to click the grey area in the dialog before you paste.

 

Translate
Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Peter Grainge
Community Expert
Community Expert
Apr 1, 2020 8:15 AM UTC

I haven't tested this but I don't think you are doing anything wrong. It sounds like an issue I hit a few years back where your logo gets stretched/distorted to fit.

 

What I did was create an image of the size required where the outer parts where the header colour and the logo sat within it. That way the whole image is the size required but it looks like the logo is just what you want.

 

Hope that makes sense.

 

Translate
Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
JudyS1954Author
Known Participant
Apr 1, 2020 8:26 AM UTC

I think I understand you. But, the logo is to the limits of image; there is no white space at the edges.

What I did do was set the width to less that the image; for example the image's width is 150 px and I set the width to 120 px and it looks OK. But, when I set it to less (100 px) or the exact width of the image (150 px), both looked distorted. The image was finally not touching the edges of the header but there was a bit of space above and below.

Just trial and error, I guess.

Translate
Erwin.Timmerman
Inspiring
Mar 31, 2020 10:04 PM UTC

Do you have spaces in the file name? I had the same thing once and using underscores solved it for me.

Translate
JudyS1954Author
Known Participant
Apr 1, 2020 6:39 AM UTC

Yes I do. I will put underscores and see if it works. Thanks.

Translate
JudyS1954Author
Known Participant
Apr 1, 2020 7:45 AM UTC

It works. Thanks.

Another question about the logos in the skin: No matter what size image I put in the size less width and height), RoboHelp always "stretches" the image to fill out the whole header height. If the header is 60 px (I understand the header height cannot be changed in RoboHelp) and I insert a graphic that is 35 px or 55 px height, it doesn't make a difference they both fill out the whole header height. I set the width to be what the graphic width is,

Any suggestions what I am doing wrong. 

Translate
Jeff_Coatsworth
Community Expert
Community Expert
Mar 31, 2020 2:29 PM UTC

Your image didn't make it through - try editing your post and inserting it.

Translate