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August 9, 2020
Question

Addressed to Robohelp team - Temporary Robohelp Licence

  • August 9, 2020
  • 1 reply
  • 195 views

By the grace of G-d

 

Hello!

 

On march, I have started a 7 day trial of Adobe Acrobat, planning to finish using the product after the trial period. Upon starting to download the product, I was requested to enter my credit card details, thinking I will be charged only if I continue using the product beyond the trial period. Eventually, I found out that Adobe  charged me for 4 months after I have uninstalled the product.

 

These days I am offering myself for a technical writing position and would like to publish an online help database as portfolio to be visible to potential employers. I am asking if you can provide me a temporary license to your latest version of Robohelp, in value of the sum charged. 

 

Thanks is advance,

Meir Kogan

    This topic has been closed for replies.

    1 reply

    Peter Grainge
    Community Expert
    Community Expert
    August 9, 2020

    This is a user to user forum and refunds can only be arranged by Adobe. I would try this link first to see if they will issue a refund and/or give you an extension. It is not something other users can do.

     

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