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Gania
Gania
Inspiring
Jan 11, 2016 8:35 PM UTC
Answered

Adobe AIR

Is there any other way to collaborate with SMEs for RoboHelp besides Adobe AIR. It seems to keep getting confused with the Captivate Reviewer, and says it's already downloaded, but every time I check I only have Captivate Reviewer.

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Jeff_Coatsworth
Jeff_CoatsworthCorrect answer
Community Expert
Jan 11, 2016 8:46 PM UTC

Why are you not using Review PDFs?

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3 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
Jan 11, 2016 8:46 PM UTC

Why are you not using Review PDFs?

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Gania
GaniaAuthor
Inspiring
Jan 12, 2016 11:51 AM UTC

You’re right Jeff, looks like that’s what I’ll have to do. Adobe AIR simply refuses to play nice. Thanks!

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Captiv8r
Captiv8r
Legend
Jan 12, 2016 2:59 PM UTC

Personally, I'd want to know exactly how you were trying to "collaborate" and at what point you were seeing the issues with AIR.

Strange that you would keep seeing Captivate reviewer. AIR is a base runtime application that provides the foundation for other applications to use. Captivate Reviewer is one of them but there are likely many others. For example, I believe TweetDeck uses the AIR foundation.

Cheers... Rick

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