Skip to main content
hemala32872424
hemala32872424
Participant
Jan 7, 2016 4:22 PM UTC
Question

Adobe RoboHelp

Hi All

Trying to download Adobe RoboHelp 2015, i believe the firewall on our corporate network are blocking the download. Each time we try to download the package it just comes back with 'waiting'.

we had a similar issues with updating Adobe Flash player, getting initialization error. I wanted to know if there is any Msi files for Adobe Robo Help the trial version, so we can install the package for our external client.

Any help is appreciated

    This topic is closed to new replies. Start a new post to keep the conversation going.

    2 replies

    Adobe Employee
    Deep Roy
    Adobe Employee
    Jan 11, 2016 10:42 AM UTC

    Hello,

    Welcome to Adobe Forums.

    You can try downloading Adobe Robohelp 2015  using any other browser. If it doesn't works, please open Internet Explorer , go to settings>Internet Options>Connections>LAN Settings and check if there is any proxy applied in your browser.

    Also, go to C:\Windows\System32\drivers\etc and rename the "hosts" file and then try to download the trial.

    Regards,

    Deep

    Translate
    _maria_
    _maria_
    Legend
    Jan 7, 2016 8:29 PM UTC

    Moving to RoboHelp forums.  Someone there should be able to assist with RoboHelp.

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices