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hemala32872424
hemala32872424
Participant
January 7, 2016
Question

Adobe RoboHelp

  • January 7, 2016
  • 2 replies
  • 506 views

Hi All

Trying to download Adobe RoboHelp 2015, i believe the firewall on our corporate network are blocking the download. Each time we try to download the package it just comes back with 'waiting'.

we had a similar issues with updating Adobe Flash player, getting initialization error. I wanted to know if there is any Msi files for Adobe Robo Help the trial version, so we can install the package for our external client.

Any help is appreciated

    This topic has been closed for replies.

    2 replies

    D
    Adobe Employee
    Deep Roy
    Adobe Employee
    January 11, 2016

    Hello,

    Welcome to Adobe Forums.

    You can try downloading Adobe Robohelp 2015  using any other browser. If it doesn't works, please open Internet Explorer , go to settings>Internet Options>Connections>LAN Settings and check if there is any proxy applied in your browser.

    Also, go to C:\Windows\System32\drivers\etc and rename the "hosts" file and then try to download the trial.

    Regards,

    Deep

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    January 7, 2016

    Moving to RoboHelp forums.  Someone there should be able to assist with RoboHelp.

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