Skip to main content
danad5371047
danad5371047
Participant
May 4, 2017
Question

Adobe RoboHelp 2015/IE 11 Issue

  • May 4, 2017
  • 1 reply
  • 332 views

Good Morning,

I was wondering if anyone has ran across this strange issue:

1. Using Adobe RoboHelp 2015, we have a couple of manuals that are posted with the Flash Player output.
2. Users are using IE 11 - most of the time, the main frame will display, but the table of contents shows up blank.
3. Verified that all Adobe Flash Player is up to date, made sure that IE 11 is up to date, etc.

The table of contents for these manuals (both published via flash player) does not display most of the time with IE 11. Anyone else ran into this? Basic trouble-shooting steps like clearing Internet Explorer history, resetting to default settings, etc. have been done.

    This topic has been closed for replies.

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    May 5, 2017

    I'm not aware of any fixes for this. FlashHelp created in RoboHelp 2015 or earlier can still be generated but otherwise FlashHelp as an output has been dropped in RoboHelp 2017.

    I can only suggest contacting Adobe Support.

    See www.grainge.org for RoboHelp and Authoring information

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices