Adobe Robohelp 2020.5.71 image resizing

RESIZING

This is a bug in the UI topic properties only. The image can be resized and the HTML will show that.

Let's say the image is 50 by 75. It will show as 50 and 100% in a table. Now click in height and change it to 25. You will see the image resize and if you look at the code, the new dimensions will show. All that is wrong is the display in Properties, which will still be 50 and 100%.

POSITIONING

I am advised this is likely a CSS issue and that is still to be investigated.

________________________________________________________
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Hi Peter,

I am not sure why it's doing that to that table in my master page and why it was not doing it before the update. I have sent you the project as requested and an email with further details.

Thanks,

I just added an external image into a topic and the same image within a table in the topic. Both are working as they should showing the dimensions in pixels and generating without warning.

If I put an external image into a master page footer it still shows in pixels that I can edit.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Hi Peter,

Thanks for the instructions you provided I will try that and if it doesn't work I will send you the master page.

Thanks again for your help!

@KarenMinOR Good catch.

@Andrei5FB3 Worth adding that if it is missing.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

You have applied a paragraph style to the broken image plus some other properties.

It's a guess but try this. 

With the image selected, click the S for Styles and set it to None, then click the top icon and click the Remove formatting icon. See if that makes a difference.

If not, click alongside the image and repeat the above.

Beyond that import that topic into a new project and send it to me. See the Contact page on my site. I will look at it tomorrow.

It won't solve the problem for all images but at least we will know the cause and can take it from there.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Hi Peter,

I see. For the new one I added the code is:

 <tr>
          <td> </td>
          <td><img height="106" src="../images/Chat Icon.png" width="97" /></td>
          <td> </td>
        </tr>
        <tr>

For the old one which doesn't seem to work the code is:

<td rowspan="2" style="vertical-align: top;">
            <p style="text-align: center;">img alt="Contact Us" border="0" height="106" src="../images/Chat Icon.png" style="border: none;" title="Contact Us" width="97" /></a></p>
          </td>

Thanks

It's the difference in the code that matters. This may be a bug and it may be worth checking with Support but let me know the difference in the code first.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Hi Peter,

I think it's worth mentioning that these images I am talking about are inserted in a table. I have tried adding a new image in this existing table and it shows width as a percentage and it wouldn't let me change the size. I then created a new table above and I added exactly the same image and it worked ok. The difference I can see between the two is the one I showed in my initial screenshot - for the one that it's ok and it's in the new table the width comes in pixels (I can resize it) and for the old one the width is in percentage (I am unable to change it).

New image in a table

Old image in a table