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Anonymous
July 2, 2009
Question

After converting to RH8, conditional text now contains erroneous spaces

I have a large RH project that contains several conditional tags to reflect different products built on the same platform. I have recently converted this project from RH 7 to RH 8.

Before conversion, my tagged product names looked like this:

PRODUCT1PRODUCT2PRODUCT3PRODUCT4

After conversion, an untagged space was entered after each piece of tagged text. So, they now look like this:

PRODUCT1 PRODUCT2 PRODUCT3 PRODUCT4

It seems to compile fine EXCEPT when a tag is followed by un-tagged punctuation. This is a bit of a problem - since the find/replace doesn't seem to respect conditional tags, I have to go through a few hundred pages and edit out the spaces manually.

Has anyone experienced an issue such as this?

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    4 replies

    dsarig
    Inspiring
    July 5, 2009

    I have also encountered this problem and have not found a solution. I am working with RoboHelp 8.

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    July 3, 2009

    I haven't encountered the problem but it occurs to me that for something like this wouldn't you be better off using variables?

    See www.grainge.org for RoboHelp and Authoring tips

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    Anonymous
    July 3, 2009

    I have had this problem before (RH 9.2 and 2000) and never found a fix. It never gave me trouble when the conditional pair was followed by a space, only when there was unconditional punctuation.

    (Hmmm...Unconditional Punctuation...good name for a technical editing company, that...)

    Anyway, I am interested to hear whether using variables avoids the problem. We're about to upgrade to RH8, and variables are one of the new features I want to try.

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    July 6, 2009

    You should not get this problem with variables as the topic contains a placeholder for the variable value. The space is not part of the topic.

    I don't use tags a great deal but when I do, I have not seen this problem, I can't help but think it is something to do with exactly what is tagged.

    See www.grainge.org for RoboHelp and Authoring tips

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