After upgrade to FM 2015, cannot import .book files into RH

Forum|Forum|10 years ago
August 25, 2015
2 replies
945 views

I have RoboHelp 11. I recently upgraded from FM 12 to FM 2015. After the upgrade I can not import FM books (12 or 2015) into RoboHelp. On import, I get the message "This operation cannot be completed without Framemaker. Install Framemaker and try again".

I've tried re-installing both FM 2015 and RH 11, but problem continues.

FrameMaker integration

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E

Eager Beager

Inspiring

With respect to linking an FM project, it's been established that FM2015 and RH2015 don't need to be part of the Tech Comm Suite (TCS) package. However, for older versions of FM and RH, linking couldn't be done unless one had the TCS.

For importing an FM project, you could try installing demo of RH2015, just to confirm that there isn't some similar TCS requirement occuring in the background.

Jeff_Coatsworth

Community Expert

My suspicion is version compatibility and maybe the order in which things were installed. I’d try it out on a non-production machine with both FM2015 & RH2015 and see if a copy of the FM content can be imported correctly.