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November 11, 2013
Question

Air Appears corrupt, cannot find Application descriptor

  • November 11, 2013
  • 1 reply
  • 1282 views

Win 7

I have had Air installed for at least a year. I was updating a separate program and something went awry with the update. All of a sudden most of my 32bit programs would not work and had to be reinstalled.

When I tried programs that work with Air, I get the cannot find the Application Descriptor error. The programs I use are Less Parser, Crunch(another less parser), and Tweetdeck.

I cannot uninstall Air with Windows, I cannot update it, and as you see below I cannot install Air applications. I uninstalled Crunch and tried to re-install it. I am hoping there is a way through this.

My appdata/local/air/logs

[2013-11-11:00:35:41] Runtime Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:00:35:41] Commandline is: -arp:uninstall

[2013-11-11:00:35:41] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:00:35:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]

[2013-11-11:00:41:40] Runtime Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:00:41:40] Commandline is: -arp:uninstall

[2013-11-11:00:41:40] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:00:41:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]

[2013-11-11:09:44:30] Runtime Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:09:44:30] Commandline is: -arp:uninstall

[2013-11-11:09:44:30] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:09:44:31] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]

[2013-11-11:10:00:49] Application Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:10:00:49] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air

[2013-11-11:10:00:49] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:10:00:49] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2013-11-11:10:02:26] Application Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:10:02:26] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air

[2013-11-11:10:02:26] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:10:02:27] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2013-11-11:10:04:40] Application Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:10:04:40] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air

[2013-11-11:10:04:40] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:10:04:40] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2013-11-11:10:58:28] Application Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:10:58:28] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air

[2013-11-11:10:58:28] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:10:58:29] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

Thank you in advance for your consideration.

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
November 11, 2013

Umm, this forum is about AIRHelp created through RoboHelp, not issues with AIR itself – try this place: http://forums.adobe.com/community/air or call Adobe Support.

Participant
November 11, 2013

Unfortunately I cannot post in that area. I will go elsewhere to find help. Thank you

Peter Grainge
Community Expert
Community Expert
November 12, 2013

Your logon should enable you to post in any Adobe forum.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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