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A
amr2
Participant
June 5, 2011
Question

AIRHelp Links Pages Styles Change Appearance

  • June 5, 2011
  • 1 reply
  • 2001 views

Using RoboHelp 9 trial on Windows 7 x64.

The issue:

When displaying external web pages in an AIRHelp Application the page displays correctly for

about 2 seconds and then suddenly jumps to some different styles on some elements.

This makes some of the text change size and become justified full (instead of aligned left).

Obviously this makes the pages look broken.

Example Before (on page load it looks correct for about 2 seconds)

Example After (after about 2 seconds the style jumps to justified and a bit larger)

You can see in this example that it has affected both the heading and the body text

(which are now justified and larger).

I used the Application Help template for this test project.

The default CSS has not been changed much (just some left margin).

Found no "justified" in the default CSS file.

It happens on multiple completely different website links.

Does not happen on all websites.

Above example link for testing (http://blog.nooku.org)

Happens on both Favorites Links and TOC URL links. (just add to Favorites to test)

The page zoom in AIRHelp does not seem to be related to this.

What am I missing?

Have been using H&M for years and am testing RH9 because of the advanced AIRHelp

features such as the ability to seamlessly incorporate web pages and feeds etc.

Any guidence on this would be greatly appreciated.

Thanks!

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    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    June 6, 2011

    I see the problem with that feed using the correct link http://feeds.nooku.org/blog but not with other RSS feeds or sites I have tried.

    What other feeds do you see it in as you say you get it "When displaying external web pages in an AIRHelp Application" implying it happens with all links?

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    A
    amr2Author
    Participant
    June 6, 2011

    Thanks for taking a look at this.

    The issue is not with the RSS feed(s).

    The feed for that blog website seems to work fine in the Favorites RSS Feeds.

    The issue is with the display of the websites within the AIRHelp application.

    Links entered as ToC items, or Favorites Links, or followed from a Favorites RSS Feed - same issue each time.

    It only happens with some websites (but most that I have checked).

    So I am assuming that the AIRHelp Webkit browser is for some reason applying the styles.

    It appears that the built-in browser is the issue.

    I took a look at the source code of the various pages to see if I could spot something.

    Because it does not affect all websites I am guessing that there is some common thread.

    To make my first test AIRHelp project I decided to try to make a sort of Resource Guide.

    This would include some topics, and quite a few extenal links (and some feeds).

    I really like the idea of being able to put all this in one interface, sort of like the Adobe Help application.

    This blog link shows the bigger and justified issue.

    http://blog.nooku.org

    Same here

    http://www.nooku.org

    Assembla.com - appears only the body text gets bigger (but not justified)

    https://nooku.assembla.com/

    Vimeo.com - appears to show no change (appears as original page does)

    http://www.vimeo.com/nooku

    On this blog one H1 gets much larger and justified - the rest of the page seems to be unaffected

    http://blog.bedre.no/nooku/

    GNU.org - all text gets smaller

    http://www.gnu.org/licenses/quick-guide-gplv3.html

    It appears that perhaps there are some issues in the browser engine in AIRHelp.

    The feature which most draws me to RH9 AIRHelp does not seem to be working correctly.

    Any ideas or work-arounds would be appreciated.

    Thanks again.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    June 6, 2011

    I just tested it with the first link in one of my AIRHelp projects (locally installed) & the effect does take place. But I don't think it has anything to do with the AIR browser, but rather the webpage trying to adapt itself to the viewer. It doesn't happen to other webpages I tried.

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