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Participant
June 19, 2012
Question

Airhelp output does not support popups

  • June 19, 2012
  • 1 reply
  • 510 views

Hi all,

I'm new in using RoboHelp 9. My company decided to create an help using the airhelp output from RH9.

My idea was to describe the GUI of a software by using rollover-popups which explain the area the mouse is rolled over. But it does not work anyway.

First I created imagemaps around the area I want to describe. Afterwards I filled in the imagemap's form. I entered "#" in the field "Hyperlink" and the description in the field "Text for popup".

In the preview it worked fine. But in the airhelp output the popups are not shown.  I tested the same by generating a browser based airhelp: it worked! The same with webhelp output.

Any ideas?

I am using Windows7.

Thanks!

Derya

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
June 19, 2012

So what you're trying to say is that locally-installed AIR Help isn't supporting the popups? WebHelp, yes; browser-based AIR Help, yes?

Derya_BAuthor
Participant
June 19, 2012

Yes you are right. That is what  I tried to say.

Peter Grainge
Community Expert
Community Expert
June 20, 2012

Javascript has been a problem with desktop AIRHelp.

The more people who report a bug or request a feature, the more likely it is to be actioned. Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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