AirHelp printing: can RH redirect user print requests to PDF/.doc versions? Or can the print menu be disabled perhaps?

Question

Hello. I am looking for a way to either: remove the 'Print' menu option in an AirHelp app... or if that is not possible, some way to point that menus options to print PDF or perhaps .doc versions of my content (as the quality of printing from AirHelp is atrocious at best)? Essentially I seek any way to improve upon my customers' experience when and if they migrate to that pesky print button.  Unfortunately however, I have yet to find anything. Is there a way to do one or both of these tasks, or if not... perhaps there is another way to improve the quality of printing from AirHelp (or remove the option entirely)?  Any advice would be most appreciated, thank you!

mindv@mp · Answer

Thank you both for the information! Personally I think it is somewhat silly for this project to have such a high priority on printing, but alas, atop the food chain I do not sit LOL. I suppose I understand Adobe's lack of attention to printing in this case, though I do wish they would at least allow RH users to opt-out of the option altogether (maybe there is a feature request here after all?). I'm still interested in somehow "vanishing" the print menu option and then perhaps adding a topic full of exported PDFs which the user could open individually and print if need be... if I find success I will report back, but I am not all that optimistic at this point. At any rate, thank you gentlemen for your time and input!

p.s. I have been to your site numerous times Peter, and consider it to be an excellent collection of all things RoboHelp

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