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Participant
February 24, 2014
Question

AIRHelp stand-alone application takes a while to launch

  • February 24, 2014
  • 1 reply
  • 887 views

Hello,

An AIRHelp stand-alone application with about 50 topics is taking about 20 seconds to launch and sometimes the navigation from one topic to another is delayed.  I removed videos and external links and it runs faster and there are no broken links in the RoboHelp files; however, this sped the output application a bit, but it is still slow.  Does anyone have any suggestions on how this can be made faster? Are there any formatting issues that would slow an AIRHelp application down when generated?

Thanks,

Jason

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    February 24, 2014

    Is the version of AIR that’s installed up to date?

    PBWT idAuthor
    Participant
    February 24, 2014

    Thanks for asking.  Yes, it is.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    February 24, 2014

    I asked because I’ve not heard of any tweaks you can do to make it any faster to load/behave.