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Inspiring
May 12, 2014
Answered

All cross references of a new project start with  , text insets

  • May 12, 2014
  • 2 replies
  • 1235 views

I'm working with RH 9. I produce Webhelp projects based on FM related books.

This new book is based on existing projects and formats.

But one thing is new: There are many text insets.

My problem: The file that includes text insets has corrupt crossreferences.

They are underlined and have the right color, but do not work. Every cross reference starts with  

What can I do? Any known work around? Is it a known problem?

This topic has been closed for replies.
Correct answer Jeff_Coatsworth

If you can reproduce this behaviour with a small dummy set of FM content, report it as a bug and send the files to the TCS Support guys.

2 replies

Jeff_Coatsworth
Community Expert
Community Expert
May 12, 2014

You might be running into the invisible limit to the length of the path and file name of the xrefs in FM when bringing content over to RH - try to keep it under 35 characters in length. There also are issues with xrefs after Text Insets too, which I don't know have been fixed in TCS5.

A-BelAuthor
Inspiring
May 13, 2014

Thank you for your replies!

I tested some more details and found the real cause:

  1. The cross refs are working well, the "&#160," is a sort of "ornamental padding" of Robohelp (which I do not want!)
  2. Cross references to a paragraph in a text inset causes this padding in Robohelp for inserted FM texts!
  3. The "&#160," does not disappear when you convert/solve the text inset. The cross reference will appear unchanged.
  4. The "&#160," will disappear if you  set the cross reference marker new.
  5. The "&#160," does not disappear when you convert the file to mif and back to fm.

Here is another screenshot:

Is it a bug? Is there a work around (script that deletes the &#160, output) Does FM12 solve the problem?

We want to modularize text in FM, but working with RH gets more and more critical.

Cheers,

Annette Bellut

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
May 13, 2014

If you can reproduce this behaviour with a small dummy set of FM content, report it as a bug and send the files to the TCS Support guys.

Peter Grainge
Community Expert
Community Expert
May 12, 2014

I have moved this item to the FrameMaker Integration forum.

Hopefully someone with Fm/Rh knowledge can help.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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