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A
abp456
Known Participant
August 19, 2013
Question

Allow users to access multiple, linked files with one-click?

  • August 19, 2013
  • 1 reply
  • 764 views

In our Help application, we have a list of documents a user may want to download. They are all PDF files. Currently, we have the hyperlink properties set for each one to open in a new window, where the user can then print or save to a local computer. This works fine; however, I find it clunky user-experience when a user needs to download multiiple files. I understand that RH is not designed as a document repository, but does anyone know if there is a hidden gem in RH10 that allows you to create multiple file download options? I would like a check box in front of each file, which would allow a user to select multiple files to open/download.

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    1 reply

    Willam van Weelden
    Willam van Weelden
    Inspiring
    August 24, 2013

    Possible? Yes. Easy? No.

    In the case you describe, you need a server side scripts that zips up all required PDF documents that you can then download at once. There is no way to do this in WebHelp only.

    Greet,

    Willam

    A
    abp456Author
    Known Participant
    August 26, 2013

    William -

    Thanks for the reply. I did not think RH has this capability, but wanted to verify.

    I am thinking about adding "download" to each href, so users can immediately save the file to their local computer instead of opening the PDF in a new window and then saving it.

    Amy

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