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Inspiring
October 8, 2014
Question

Am I trying to add users to a group correctly?!

  • October 8, 2014
  • 1 reply
  • 433 views

Experts (Dave?!):

As posted yesterday, I'm finally able to log in to the RHS Admin Console.

I've been testing the Users areas. I'm having trouble adding users to a group other than the RobAdmin. Please let me know what/if I'm doing wrong. My procedure:

1) Access the Users panel:

2) Click the upper Add to add new group writers:

3) Click OK. The writers group appears in the Group pulldown:

4) Type in new user Kurt:

5) Click Add. Note how the selected group snaps back to RobAdmin!

6) Click Yes to confirm the user addition:

7) Observe how Kurt is now added to the RoboAdmin group. (D'oh!).

😎 Observer how Kurt is NOT added to the writers group. (D'oh d'oh!)

Is the above the expected behavior? If so, how does one add users to a non-RobAdmin group?!?!?

Thanks in advance!.

-Kurt

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1 reply

Participating Frequently
December 3, 2014

Kurt, I hope the robo team is reading this, because I think this problem has been going on for a long while. What happens for us is, you can create the group, then add the user, then the group disappears from the drop-down upon refresh. I remember John Daigle looked at it a while back and was puzzled. It's the only part of server that isn't working right for us now, but it's a real pain--I can't create groups or add users.

David

HTML11/Server 9