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December 29, 2008
Question

Another problem with TOCs in Chrome and Safari

  • December 29, 2008
  • 16 replies
  • 2443 views
I am having a problem with Webhelp output when using Chrome and Safari.

When I have selected in the text a link to a topic, the TOC does not expand and highlight the chosen topic like it does in Firefox and Internet Explorer.

Has anyone else run into this problem?

Thanks,
Rebecca
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16 replies

Participating Frequently
January 8, 2010

I don't suppose you ever found a solution to this?  I'm having the exact same problem.  The TOC synchronizes just fine in all versions of IE and Firefox, but never does in Chrome when a link in a page is used to change the location within the TOC.

This has to be a javascript issue, but I still don't see it discussed anywhere else on the web!

Peter Grainge
Community Expert
Community Expert
January 8, 2010

Chrome is not a supported browser.

Adobe did issue a file to enable the TOC to load in RH7 (Snippet 103 on my site) but that is not your problem, synchronisation is the issue here.

Snippet 1 does cover some synchronisation issues but I don't know if they will work for Chrome or whatever version of RH you are using.


See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

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May 13, 2009

Has anyone found a fix for this issue? I'm having the exact same issue as Rebecca (in Safari 3.x only, not IE or FF), and can't find any other information on the Web outside of this thread that deals specifically with this issue.

- Steve

Known Participant
February 10, 2009
I'm not sure if you're still interested in this; but I'm having the same problem in Internet Explorer.
Peter Grainge
Community Expert
Community Expert
February 11, 2009

Are you viewing it locally without Mark of the Web applied in the wizard? Is there a yellow bar prompting you to enable Active X?

UPDATE 8 JAN 2010

Oops! The information bar is an IE thing. Ignore this answer.

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