Any issue regarding compatibility between Rh10 and 11 search?

Forum|Forum|11 years ago
September 20, 2014
1 reply
1075 views

I am using RH 10 file in RH 11 by upgrading it. But search functionality is not working for pages created in RH 11, search functionality is fine with pages created in RH 10. I am using multiscreen html 5 output in IE 8 and safari (Mac). Please let me know

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Willam van Weelden

Inspiring

IE8 is not supported on the HTML5 outputs, so no surprise there.

Precisely how do you use the RH10 files? Upgraded a project? Are you sure the pages are in the output, not exluded with tags? Also, do the new pages have the 'Exclude from search' option enabled in the topic properties?

Kind regards,

Willam

A

Anonymous

Hi William,

Even after upgrading the IE from 8 to 9, issue exists.

I upgraded RH 10 file in RH 11 and then started making changes. The pages appear in TOC, and never checked the 'Exclude from the search' box, and never checked 'exclude unreferrenced....' , right now also they are unchecked. still the issue.

Even in sample projects the search dont work.

If it was browser issue before upgrading IE, then why didnt work atleast in Safari, as RH 11 supports safari.

Please let me know solution for this,i need this urgently.

Willam van Weelden

Inspiring

It doesn't seem to be a setting in that case. Does the search work if you use one of the sample projects? Also, if you create a new, blank project and add one or two topics. Does the search work in the output in that scenario?

Kind regards,

Willam

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