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MARI23077721ejsv
Participant
May 2, 2023
Question

Application crashes when clicked suggestion listed in search drop down

  • May 2, 2023
  • 3 replies
  • 192 views

In search tab, if I entered any word using virtual keyboard used in our application then some suggestion will get listed. If I tried to click any suggestion application hangs. Don't know the exact reason for this hang issue.

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    3 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    May 2, 2023

    Does the problem occur with a normal keyboard? 

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    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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      Jeff_Coatsworth
      Community Expert
      Jeff_CoatsworthCommunity Expert
      Community Expert
      May 2, 2023

      I would look to upgrading to RH2022 Patch2 to see if it's already been fixed.

      Jeff_Coatsworth
      Community Expert
      Jeff_CoatsworthCommunity Expert
      Community Expert
      May 2, 2023

      What (exact) version of RH are you running? What output are you creating & where is it located when you're testing the search?

      M
      MARI23077721ejsvAuthor
      Participant
      May 2, 2023

      I am using update 8 of robohelp 2020 and I am creating Responsive html5 output and placed the output in localhost for accessing in our application.

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