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R
R McF
Inspiring
September 14, 2023
Answered

Application Error when Responsive HTML5 Output begins

  • September 14, 2023
  • 4 replies
  • 384 views

I am running RH 2022.3.93 version. When I click to begin the Responsive HTML5 Output, I recieve the application error message telling me to restart. The output is created and I can view it.

 

Just wondering if anyone else is experiencing this?

Thanks!

    This topic has been closed for replies.
    Correct answer Peter Grainge

    The first thing to try is creating a new preset. 

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    4 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    September 19, 2023

    RH2022 Single Sourcing. Tags and Expressions (grainge.org)

     

    Alternatively if no other topic has a link to those two, temporarily remove them from the TOC. To get into the output, topics either have to be in the TOC or have a link to them.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    September 19, 2023

    Tag those two topics and create an expression to exclude them. Then generate again. What happens?

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    R
    R McFAuthor
    Inspiring
    September 19, 2023

    @Peter Grainge how do I "create an expression to exclude them"?

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    September 18, 2023

    Sometimes you get lucky on the first shot.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      R
      R McFAuthor
      Inspiring
      September 19, 2023

      @Peter Grainge - I was able to get it to produce one Output. I made some changes to the topics and now it sits at the "Starting generation..." I have updated a page. I have created 2 different output folders. Still the same "Starting generation..."  Any ideas?

       

      Peter Grainge
      Community Expert
      Peter GraingeCommunity ExpertCorrect answer
      Community Expert
      September 14, 2023

      The first thing to try is creating a new preset. 

      ________________________________________________________
      My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

       

      Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      R
      R McFAuthor
      Inspiring
      September 18, 2023

      Thanks @Peter Grainge. This fixed the issue.

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