Application Error while generating printed documentation

I have Rh 10 installed in my 64-bit machine with Windows 7 OS.

The problem is when I click Printed Documentation and click Next in the Printed Documentation screen, Rh crashes.

Without clicking Next, if I click Save & Generate, pdf is generated with missing topics.

When I check the event log, I see Application Error. What exactly is causing this crash? Please help.

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Correct answer Peter Grainge

Which version of Word do you have installed and is it the 32 or 64 bit version?

The latter will not play nicely and even Microsoft recommend the 32 bit version for compatability with other apps.

See www.grainge.org for RoboHelp and Authoring tips

Correct answer

Community Expert

Which version of Word do you have installed and is it the 32 or 64 bit version?

The latter will not play nicely and even Microsoft recommend the 32 bit version for compatability with other apps.

See www.grainge.org for RoboHelp and Authoring tips

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