Applied styles aren't showing up in preview or generated file

Hi... it's happening in the generated output as well as the preview.  I tried generating various outputs... same result... no styles applied - no apparent errors.  Here's what appeared in the Output View for each:

Willam van Weelden wrote: Is the style sheet you use present in the output folder? Does the output view show any errors? Is the problem only in preview/webhelp, or does it also occur in CHM/AIR? It's a strange issue and we need a little more information to find out what is going on. Kind regards, Willam

HTML/CHM

Starting compilation...
HTMLHELP preprocessor 10.0.0.287

Compiling C:\Users\kbennett\Documents\My RoboHelp Projects\WEBHELP TEST\care console rev eng\!SSL!\Microsoft_HTML_Help\!chm_tmp_folder_0\wcareconsole.chm ...

Preparing to create HTMLHELP...
Clearing output folder...
Preparing files for HTML Help...
Copying files...
Updating files...
Finished preparing in 1 sec(s)

Initializing compiler...
Generating HTMLHELP (10.0.0.287)...
Updating topics...

Updating wcareconsole.htm...

Warning: The size of stop file has to be limited in 512 bytes.

C:\Users\kbennett\Documents\My RoboHelp Projects\WEBHELP TEST\care console rev eng\!SSL!\Microsoft_HTML_Help\!chm_tmp_folder_0\wcareconsole.hhp
Microsoft HTML Help Compiler 4.74.8702

Compiling c:\Users\kbennett\Documents\My RoboHelp Projects\WEBHELP TEST\care console rev eng\!SSL!\Microsoft_HTML_Help\wcareconsole.chm

HHC4006: Warning:
The file "CommonTips.bmp" is already listed in the [FILES] section of the project file.

HHC4006: Warning:
The file "pencil.gif" is already listed in the [FILES] section of the project file.

HHC4006: Warning:
The file "downarrow2.jpg" is already listed in the [FILES] section of the project file.

HHC4006: Warning:
The file "downarrow1.jpg" is already listed in the [FILES] section of the project file.

HHC4006: Warning:
The file "ex_blue_sm.jpg" is already listed in the [FILES] section of the project file.

HHC4006: Warning:
The file "consolemain.jpg" is already listed in the [FILES] section of the project file.

HHC4006: Warning:
The file "HelpBook.bmp" is already listed in the [FILES] section of the project file.

HHC4006: Warning:
The file "Glossary.bmp" is already listed in the [FILES] section of the project file.

HHC4006: Warning:
The file "HotKeys.bmp" is already listed in the [FILES] section of the project file.

HHC4006: Warning:
The file "CTMtodo.jpg" is already listed in the [FILES] section of the project file.

HHC4006: Warning:
The file "todotip.jpg" is already listed in the [FILES] section of the project file.

HHC4006: Warning:
The file "setup1.jpg" is already listed in the [FILES] section of the project file.

wcareconsole.hhc
wcareconsole.hhk
wcareconsole.htm
CommonTips.bmp
consolemain.jpg
CTMtodo.jpg
downarrow1.jpg
downarrow2.jpg
ehlpdhtm.js
ex_blue_sm.jpg
Glossary.bmp
HelpBook.bmp
HotKeys.bmp
main - disclaimer and copyright.htt
HHC3004: Warning:
main - disclaimer and copyright.htt :
The HTML tag "?xml version="1.0" encoding="utf-8" ?" is not a valid HTML tag (it does not begin with an alphanumeric character).

HHC3004: Warning:
main - disclaimer and copyright.htt :
The HTML tag "?rh-region_start type="body" ?" is not a valid HTML tag (it does not begin with an alphanumeric character).

HHC3004: Warning:
main - disclaimer and copyright.htt :
The HTML tag "?rh-region_end type="body" ?" is not a valid HTML tag (it does not begin with an alphanumeric character).

pencil.gif
setup1.jpg
SSbag03crop.gif
todotip.jpg
uparrow-Orange.bmp
wcareconsole.glo
wcareconsole.brs
#BSSC
default.css
orange_up.jpg
ACCESSccConsole.png
BUTTON_heartstart.png
HEADING1bar.PNG
RoboHHRE.lng
wcareconsole.hhc
wcareconsole.hhk
Processing keywords...
Generating full-text search data...
Compacting file system...
Compile time: 0 minutes, 1 second

4 Topics
55 Local links
0 Internet links
0 Graphics

Created c:\Users\kbennett\Documents\My RoboHelp Projects\WEBHELP TEST\care console rev eng\!SSL!\Microsoft_HTML_Help\wcareconsole.chm, 771,996 bytes

Compression decreased file by 320,796 bytes.

Finished compiling HTMLHELP in 3 sec(s)

Compilation complete.

----------------------------------------------------------------------------------------------------------------------------------------------

for AIR output - still no improvement and the output view shows no apparent errors:

Starting compilation...
Adobe AIR output preprocessor 10.0.0.287

Compiling C:\Users\kbennett\Documents\My RoboHelp Projects\WEBHELP TEST\care console rev eng\!SSL!\Adobe_AIR\BrowserBasedHelp\index.htm ...

Preparing Adobe AIR output...
Warning (CommonTips.bmp) : Adobe AIR cannot render BMP image in HTML.Converting to PNG format.
Warning (Glossary.bmp) : Adobe AIR cannot render BMP image in HTML.Converting to PNG format.
Warning (HelpBook.bmp) : Adobe AIR cannot render BMP image in HTML.Converting to PNG format.
Warning (HotKeys.bmp) : Adobe AIR cannot render BMP image in HTML.Converting to PNG format.
Warning (uparrow-Orange.bmp) : Adobe AIR cannot render BMP image in HTML.Converting to PNG format.
Finished preparing in 1 sec(s)

Initializing compiler...
Generating Adobe AIR SSL 1.0 (10.0.0.287)...
Processing TOC data...
Processing Index data...
Processing Glossary data...
Processing Context-sensitive-Help data...

Updating HTML topics...
Updating wcareconsole.htm...
Finished updating HTML topics in 1 sec(s) : total 1 topic(s).

Processing Full-text-search data...
.......
Finished processing Full-Text-Search data in 0 sec(s)

Applying Adobe AIR SSL 1.0 Template...
...............................................................................................
Finished applying Template in 1 sec(s)

Processing Mark of the Web...
Added result path to RoboHelp.cfg
Finished compiling content 'Content' in 3 sec(s)

Finished compiling Adobe AIR output in 3 sec(s)

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

here's what comes up for WebHelp:

Starting compilation...
WebHelp preprocessor 10.0.0.287

Clearing output folder...
Compiling C:\Users\kbennett\Documents\My RoboHelp Projects\WEBHELP TEST\care console rev eng\!SSL!\WebHelp\index.htm ...

Preparing to create WebHelp...
Preparing files for WebHelp...
Copying files...
Updating files...
Finished preparing in 0 sec(s)

Initializing compiler...
Generating WebHelp 5.50 (10.0.0.287)...
Processing TOC data...
Processing Index data...
Processing Glossary data...
Processing Context-sensitive-Help data...

Updating HTML topics...
Updating wcareconsole.htm...
Finished updating HTML topics in 0 sec(s) : total 1 topic(s).

Processing Full-text-search data...
.......
Finished processing Full-Text-Search data in 0 sec(s)

Applying WebHelp 5.50 Template...
...................................................................................................
Finished applying Template in 2 sec(s)

Processing Mark of the Web...
Finished compiling WebHelp in 3 sec(s)

Compilation complete.

---------------------------------------------------------------------------------------------------------------------------------------------------------------

anything?  It's a puzzlement for me... and I suspect I'm missing something really simple.

Thanks for your help!

I'm going to try removing the updated css and replacing it with the old one that did work.  brb.