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rohelpuser001
Participating Frequently
Apr 13, 2016 2:03 PM UTC
Answered

As an attempt to collect user feedback, I want to create a "Was this helpful?" button, with just 2 options - Yes/No. I don't have a database ready to receive the input, so I'd just like each button to simply send an email to me when it is clicked. M

I'm thinking of creating something like this:

Was this page helpful?

      Yes    No

Yes button - when user presses this button it should send me an email with the wordings "A user found this page [URL] helpful "

No button - when user presses this button it should send me an email with the wordings "A user found this page [URL] unhelpful "

Is it possible to do this in RoboHelp 8?

I've explored RoboHelp Insert > HTML > Form but couldn't get to the end result.

Can anyone help?

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Captiv8r
Captiv8rCorrect answer
Legend
Apr 13, 2016 2:26 PM UTC

I believe I've got something in my old Tips file that will help with this.

Click here to visit the page to download the Tips file

Cheers... Rick

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7 replies

Adobe Employee
abhi_AdobeTC
Adobe Employee
Apr 18, 2016 4:42 AM UTC

Hi,

We are currently working on it and this feature is on our roadmap for the next release.

Thanks !

Abhishek

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    rohelpuser001Author
    Participating Frequently
    Apr 20, 2016 11:06 AM UTC

    Hi Abhi,

    Thanks for your response. Good to know that it's on your road map.

    Just a quick question:

    I know you can set up forms and add submit button in RoboHelp HTML and use either 'Get' or  'Post' method to send the user input for processing. But what I'd like to know is :

    • Is it possible to take the user input from these Forms and store it in a SharePoint list or a Textfile using a VBScript/Javascript?
    • If yes, could you please post a code snippet that takes user input in the above example (i.e. Was this helpful? Yes/No) and stores it in a SharePoint list/Text file?

    Thanks in advance.

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    Captiv8r
    Captiv8r
    Legend
    Apr 20, 2016 1:40 PM UTC

    Hello again

    Likely possible but is way beyond what RoboHelp will allow you to easily accomplish. Doing this steps out of the realm of RoboHelp and squarely into javascript development land.

    If that's where you are headed, you need a new hat!

    Cheers... Rick

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    Captiv8r
    Captiv8rCorrect answer
    Legend
    Apr 13, 2016 2:26 PM UTC

    I believe I've got something in my old Tips file that will help with this.

    Click here to visit the page to download the Tips file

    Cheers... Rick

    Translate
    rohelpuser001Author
    Participating Frequently
    Apr 20, 2016 10:57 AM UTC

    Thank you, Rick. Good compilation of useful tips and tricks.

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