Attempting to print PDFs fail with an compilation error. Plz assist....
Hi. I'm tire kicking RH11 / FM 12 with the trial copy.
On 3 or 4 separate documents, I can successfully print to .docx format, but I can't print to PDFs. When I try, the program quits with message just below. I've also attached the compbilation log, which ends with "Internal error encountered, Failed to generate Printed Documentation. "
I can print the resulting .docx doc to PDF from Word. But that's an extra step I'd rather not have to take.
Any tips on what might be causing this PDF crash would be appreciated. I see that other's have had similar problems in the past, but its not clear if their was conclusion on their issues.
Thanks in advance.
Kurt

Starting to build Printed Documentation...
Printed Documentation processor 11.0.0.179
Building C:\Users\keuler\Documents\My RoboHelp Projects\00001\!SSL!\Printed_Documentation\Printed_Documentation.doc ...
Preparing to create Printed Documentation...
Clearing output folder...
Preparing files for Print Document...
Copying files...
Updating files...
Finished preparing in 1 second.
Preparing environment...
Printed Document Generator Environment: Word 14.0.7113, OS 6.1.7601, RAM 0 M Bytes
Building Printed Documentation 'Printed Documentation'...
Building Single Document 'Printed_Documentation.doc'...
Building 'Title Page'...
Building 'Table of Contents'...
Preparing to build chapters...
Building 'The Minerva iTVFusion Platform'...
Processing 'The Minerva iTVFusion Platform'...
Warning: style (span.FM_SC4282635) is not defined and will be removed.
Warning: style (span.FM_SC781925) is not defined and will be removed.
Building 'Software Architecture'...
Processing 'Software Architecture'...
Warning: style (span.FM_SC42502) is not defined and will be removed.
Building 'Minerva Ecosystem'...
Processing 'Minerva Ecosystem'...
Building 'Services'...
Processing 'Services'...
Warning: style (span.FM_SC11180233) is not defined and will be removed.
Warning: style (span.FM_SC19221189) is not defined and will be removed.
Warning: style (span.FM_SC17135174) is not defined and will be removed.
Warning: style (span.FM_SC16221190) is not defined and will be removed.
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Warning: style (span.FM_SC8258053) is not defined and will be removed.
Warning: style (span.FM_st) is not defined and will be removed.
Building 'Deployment Options'...
Processing 'Deployment Options'...
Completed building chapters...
Updating list paragraphs...
Saving 'Printed_Documentation.doc'...
Updating images...
Saving 'Printed_Documentation.doc'...
Saving 'Printed_Documentation.doc'...
Updating Table of Contents...
Saving 'Printed_Documentation.doc'...
Generating 'Printed_Documentation.pdf'...
Failed the generate PDF file 'C:\Users\keuler\Documents\My RoboHelp Projects\00001\!SSL!\Printed_Documentation\Printed_Documentation.pdf'...
Failed to save 'Printed_Documentation.doc'...
Cleaning up temporary files...
Internal error encountered, Failed to generate Printed Documentation.
