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adrianaharper
adrianaharper
Known Participant
January 5, 2010
Answered

Audio doesn't work in swf

  • January 5, 2010
  • 7 replies
  • 544 views

I am using TCS2, with RH 8.0.2.208

I created a SWF using Captivate - both audio and video. Imported into FM works. Generate PDF - (save as PDF) - works. Both audio and video.

FM book linked to RH. In RH, the video plays, but no audio.

Ideas?

TIA,

Adriana

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer Captiv8r

    LOL - I'm not yet convinced that it's not Monday. I got mad, rebooted, went away, and came back... now it works just fine.Of course it does.

    Sorry for the trouble. If I make it do it again I will share and make note of what I did/didn't do.


    Amazing isn't it? How often rebooting can clear things?

    Glad you got it sorted!

    Cheers... Rick

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    7 replies

    Captiv8r
    Captiv8r
    Legend
    January 5, 2010

    Hi there

    Weird one for sure. I say this because the SWF contains both Audio as well as Video. One would think if you see/hear one you would see/hear the other. RoboHelp simply reserves a space on a page where the Captivate content is presented. It really has no influence over audio.

    Cheers... Rick

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    adrianaharper
    adrianaharperAuthor
    Known Participant
    January 5, 2010

    Wierd... and a show stopper. It doesn't help me a whole ton if I can't hear the audio on the video.

    When I preview the topic from within RH, the video runs fine... no audio. This needs to be fixed somehow!

    Argh....

    Captiv8r
    Captiv8r
    Legend
    January 5, 2010

    Hi again

    I notice you said "When I preview..."

    What happens after it has been generated? Do you hear audio then? If so, perhaps there is a fluky thing going on with the RoboHelp preview.

    Remember, previewing in RoboHelp is RoboHelp's "best guess" at what your end user will see.

    Personally, I'd wait until I generated and view the result of that before I'd scream calf rope.

    Cheers... Rick

    Helpful and Handy Links

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    Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!

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