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Inspiring
June 21, 2021
Answered

Auto-numbering not displaying correctly in Firefox output

  • June 21, 2021
  • 13 replies
  • 1221 views

I'm using RoboHelp 2020.5.71.

 

In Firefox, topics with multiple auto-numbered lists aren't displaying the numbers in the correct order: 

 

Chrome does not have the same problem:

Is there a way to fix this?

    This topic has been closed for replies.
    Correct answer Singlewire Tech Writer

    Following the directions Peter posted to his RoboHelp site (https://www.grainge.org/pages/snippets/snippets.htm#:~:text=Adobe,problems%20in%20Firefox), I created a sample project with a topic that had multiple numbered lists using the "counter-reset" parameter. I confirmed that the output showed correctly in Chrome and Edge:

     

    First List

    Step 1.

    Step 2.

     

    Second List

    Step 1. 

    Step 2.

     

    And that the lists displayed incorrectly in Firefox:

     

    First List

    Step 1.

    Step 2.

     

    Second List

    Step 1. 

    Step 3.

     

    Using Source view, I searched for "counter-reset" and replaced it with "counter-set". I generated the project and then viewed the output in Chrome, Edge, and Firefox.

     

    The lists displayed correctly for all browsers. 

    13 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    June 21, 2021

    Those are just the browsers you've got installed - RH is just creating HTML5 output with CSS - any modern browser should be able to support that, but some browsers have "particular" interpretations of how to implement some of that. I'd have a look at what's going on in FF when it gets to that hunk of coding.

    Inspiring
    June 21, 2021

    It may be, but if they support the use of Firefox as a browser for output (which it appears they do since it's an option for output presets, shouldn't it display correctly?

     

     

    Jeff_Coatsworth
    Community Expert
    Community Expert
    June 21, 2021

    That sounds more like a browser issue than something RH has any control over...