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Known Participant
April 24, 2008
Question

Blank pages in compiled help

  • April 24, 2008
  • 17 replies
  • 1237 views
I am using RH 7 trial version. When I compile my help file to a chm I have 4 pages which come out blank when I click on the topic or any links to it. Within robohelp I can see these pages both design, HTML and preview with all the content there as I would expect. I cannot see how these files differ to any of the others. Any ideas?
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17 replies

JulesMcMAuthor
Known Participant
April 24, 2008
Also, if I delete the content from the page except say for the page title and then recompile the page still comes out blank so it would seem that it has nothing to do with the content
RoboColum_n_
Legend
April 24, 2008
And were these topics all created in the same way? Look in the truecode and see if it is has anything untoward in it.
JulesMcMAuthor
Known Participant
April 24, 2008
No. One of the pages has many links on it but the others don't. They are no different in format to all the others which have come out ok. The pages are not taking time to load they are simply blank. The only way I can get around it is to delete the topic and begin the process again. This is a pain since all the links to that page from other topics also get deleted which means I have to go back and fix them all.
RoboColum_n_
Legend
April 24, 2008
Do you have a lot of images, links or drop downs in these topics. This can effect the page's load times.
JulesMcMAuthor
Known Participant
April 24, 2008
Also , just to be clear, it is not an error page I get, the page is completely blank. Thanks for taking the time to reply to me.
JulesMcMAuthor
Known Participant
April 24, 2008
It's stored on my hard drive (I have 2 hard drives in my pc - would that make a difference?) Also, it is only on 4 out of >100 pages this happens on.
Participating Frequently
April 24, 2008
Hi, Jules, and welcome,

If the .chm file is stored on a network drive, you need to move it to your local drive or else apply the registry changes described in this article:

http://www.grainge.org/pages/authoring/chm_mspatch/896358.htm

The easiest way to make these registry changes is with HHReg, a free tool available from this address:

http://www.ec-software.com/products_hhreg.html

Pete