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Known Participant
October 3, 2023
Answered

Blue arrows, blue line and a blue box is appearing in the PDF

  • October 3, 2023
  • 2 replies
  • 416 views

A blue line is appearing the PDF output, but there's nothing in the HTML code.

 

How do I get rid of this blue line?

    This topic has been closed for replies.
    Correct answer Amebr

    I found two posts.

     

    https://community.adobe.com/t5/robohelp-discussions/how-to-remove-the-dotted-line-for-inserting-a-paragraph/m-p/12799051

    This one had code in the individual topics. Deleting the code removed the lines in the output. But you said you'd already checked the topic code.

     

    https://community.adobe.com/t5/robohelp-discussions/rh-2022-how-to-disable-the-insert-paragraph-here-blue-line-indicator-icon-from-the-master-page/m-p/13505580

    This one had the same code but in the master page. So check in the master page for that code. They have a new name in Rh2022 but I can't remember what it is - maybe page template? 

    2 replies

    AmebrCommunity ExpertCorrect answer
    Community Expert
    October 4, 2023

    I found two posts.

     

    https://community.adobe.com/t5/robohelp-discussions/how-to-remove-the-dotted-line-for-inserting-a-paragraph/m-p/12799051

    This one had code in the individual topics. Deleting the code removed the lines in the output. But you said you'd already checked the topic code.

     

    https://community.adobe.com/t5/robohelp-discussions/rh-2022-how-to-disable-the-insert-paragraph-here-blue-line-indicator-icon-from-the-master-page/m-p/13505580

    This one had the same code but in the master page. So check in the master page for that code. They have a new name in Rh2022 but I can't remember what it is - maybe page template? 

    Community Expert
    October 3, 2023

    It looks like the line that helps create a new paragraph after lists and divs, etc and it shouldn't get in to the output.

     

    First, what version of Robohelp are you using? The latest version as at 4 Oct 2023 is RH2022 Update 3.

     

    Second where is your project located and where are you generating to? Always try to have a very short path and try to avoid network and cloud drives. If either of these apply to you, try moving a copy of your project to a short path on your c drive like c:\rhtest and also generate somewhere similar, like c:\rhoutput. This will check if network slowness or long path names are causing some sort of issue.

     

    Third, what are your PC specs? I haven't heard of any issues in recent years, but if you have low specs, perhaps memory is causing a problem.

     

    (I feel like I remember someone else posting about the line ages ago but it'll take some luck to find it in the forums. I'll post back if I can find anything that might help.)