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A
Anonymous
February 29, 2016
Question

Book Topic content not showing in Word

  • February 29, 2016
  • 1 reply
  • 848 views

Not sure what I'm doing wrong here.

I have a separate TOC for Word output. All my topics are shown in it that I want in the word doc. Some of these topics are books with links in the TOC with further topics nested below them.

The issue is that the content from the books is not showing in Word, just the heading. I've got some conditional build tags on content within those topics, but that is only on specific content.

My TOC looks like this.

Topic 1 - should have content but only shows the title.

     Topic 2 - shows title and content.

Topic 3 - should have content but only shows the title.

     Topic 4 - should have content but only shows the title.

          Topic 5 - shows title and content.

When running through the generate options, I'm moving my TOC in to the Chapter Layout, removing the topic shown directly under the book so it isn't shown twice in my word doc. All this is OK. If I don't do this, I get the topic/heading coming through twice in Word, but I do at least get my content albeit only once from the extra topic I would normally remove in the chapter layout.

Thanks,

Nick

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 1, 2016

If you can recreate this in a small project I will take a look. See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

You haven't said which versions of RoboHelp and Word you are using. It shouldn't matter but best that I test with the same.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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A
Anonymous
March 6, 2016

Thanks - recreated in a basic project and sent you an email with a download link.

Nick

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 7, 2016

In your original post you showed:

Topic 1 - should have content but only shows the title.

    Topic 2 - shows title and content.

Topic 3 - should have content but only shows the title.

    Topic 4 - should have content but only shows the title.

          Topic 5 - shows title and content.


In the project you sent me it shows


Topic 1 - only shows the title.

    Topic 2 - shows title and content.

    Topic 3 - shows title and content.

Topic 4 - only shows the title.

      Topic 5 - shows title and content.

Topic 6 - only shows the title.

      Topic 7 - shows title and content.


That is correct so let me explain. Topics 1, 4 and 6 are books with links and you are expecting to see the linked topic content. It used to work that way but typically the online help will have Topic 1 as a linked topic to the book and as a topic within the expanded book. That works fine online as a user can click the book and see Topic 1 straight away and then has the list of topics to navigate within the book. What used to happen though was that we got lots of people posting that topics appeared twice in Word. That was precisely because the topic was linked to the book and showed separately. In TOCs for print layouts any linked topics are deliberately ignored and topics have to be shown in the TOC.


In the project you sent me, it needs to look like this.

In short, topics linked to books in the TOC will not print, only the book name will appear.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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