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PunamSaxena
Participant
Sep 29, 2010 11:47 AM UTC
Question

Books not Expanding in Firefox, Chrome, and IE 7

I have RoboHelp 8. While viewing the ouput files of the WebHelp in Firefox and Chrome, the books in the TOC pane are not expanding. I am able to expand and collapse the books in IE 6 and IE 8. But again I am not able to expand them in IE 7.

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5 replies

TXTechWriter
TXTechWriter
Inspiring
Feb 14, 2018 7:36 PM UTC

Go to Adobe Tech support, they fixed me up.

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Feb 15, 2018 11:49 AM UTC

Hope the poster didn't wait over seven years for this!

There is a similar issue with the Chrome browser in later versions and the solution for that will be released shortly. For now it is in Using RoboHelp 2017

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Anonymous
Oct 12, 2010 12:41 PM UTC

In my case using RH 8.02.

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Anonymous
Oct 11, 2010 2:04 PM UTC

Same problem here in beta of Firefox 4.

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perttime
Inspiring
Oct 12, 2010 12:32 PM UTC

I had problems with the ToC jamming in Firefox, using RoboHelp 7. Getting the latest patches cured it there.

Do you have the 8.0.1 and 8.0.2 updates?

http://www.adobe.com/support/robohelp/downloads.html

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